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Matakana Coast App

Privacy Statement

rivacy Policy

Falcona Media Limited

last updated 14 Oct 2022

Falcona Media Limited  operates the website and the Matakana App.

Your privacy is important to us, so we have developed and implemented this Privacy Policy that governs how we collect, hold, use and disclose personal information. By using the Matakana App and you consent to or use of your personal information in accordance with this Privacy Policy (as amended from time to time).

This Privacy Policy forms part of the Urents Terms and Conditions ( Matakana App Terms). Capitalised terms used in this Privacy Policy that are not otherwise defined have the meaning given to those terms in the  Matakana App Terms.

1 What personal information do we collect?

We collect personal information about you from a variety of sources. This includes information:

  • that is given to us by you or by someone we believe is authorised on your behalf;
  • received from other Registered Users through Feedback;
  • gathered from Facebook, Google and other websites you link to your Registered   User account;
  • received from credit reporting agencies; and
  • otherwise collected in accordance with the Urent Terms
  • This information may include your name, date of birth, address, contact number(s), email address(es) and credit history.

2. When do we collect personal information?

We may collect personal information about you at the following times:

  • when you contact us for information about us or the Matakana App Service;
  • when you request to receive communications or other information from us; or
  • indirectly through your use of Matakana App and the functionality offered through it.

3 How do we use your personal information?

We use your personal information for the following purposes:

  • to reply to your queries and provide information about us, and the Matakana App Service;
  • to provide support in respect of the Matakana App Service;
  • to provide you with promotional offers and update you on new, services and benefits;
  • to allow you to participate in contests and surveys;
  • to contact you for market research regarding the Matakana App Service
  • to comply with relevant laws and regulations;
  • for any specific purpose that we notify you of at the time your personal information is collected;
  • for our administrative purposes.

4 How do we store personal information?

We store personal information electronically using generally accepted standards of security. In some cases our third party contractors (e.g. server hosting companies) may store personal information on our behalf, however we will ensure that such contractors have in place appropriate standards of security.

5 How you can access and change your personal information

You may access the personal information that we hold concerning you. If you wish to access, update or correct any of this personal information, please email your request to [email protected]

6. Do we share or disclose your personal information?

We may share your personal information with third parties in the following circumstances:

  • in order for us to carry out any of the purposes referred to in section 3 above, including where the disclosure is in connection with any of these purposes;
  • if we are requested to disclose your personal information in the course of a legal or other criminal investigation or proceeding;
  • if the disclosure is to one of our third party contractors with whom we have in place appropriate arrangements preserving the confidentiality and security of the information (including, but not limited to, mail house, delivery personnel, courier companies or server hosting companies).

Except as provided above or as may be required by law, we will not share your personal information with any other third parties and will not sell, license or rent your personal information to third parties.

7.For how long do we hold personal information?

  • We keep personal information for only as long as is necessary to achieve the purpose for which we collected it (unless we are required by law to hold the information for a longer period).

8.What are cookies and do we use them?

  • Cookies are small information files that are sent to your browser and may be stored on your computer. We may use cookies to provide you with information in relation to the, to improve the Matakana App, and to personalise your use of the Matakana App
  • You do not have to accept cookies and you can set up your browser to notify you when you receive cookies. This will give you the opportunity to decide whether or not to accept the cookies.

9. Access to files and media

  • The app may request access to files and media on your device in order to provide photo viewing of images in the app when clicked. When clicking on an image in the app a temporary file is created on your device and a request for access may be activated. Allowing access will enable the manipulation of images within the app for a better viewing experience and for no other purpose.

10. Where can you view changes to this Privacy Policy?

  • We reserve the right to modify or amend this Privacy Policy at any time and for any reason. Any changes we make to the Privacy Policy will be posted on, if we consider it appropriate, notified to you by other means.

11. Who can you contact for further information?

  • If you have any queries about this Privacy Policy or any personal information that we have collected, please contact our Privacy Manager at [email protected]