24 July 2025, 9:39 PM
Starlink, the satellite internet service provided by SpaceX, is currently experiencing a major global outage, with thousands of users reporting loss of connectivity across multiple countries.
The outage was first reported around 3 p.m. ET on July 24, 2025, and has affected regions including the United States, Canada, the United Kingdom, India, New Zealand, and other parts of the world. SpaceX has confirmed the issue and stated that they are actively working to resolve it.
Global Outage: Users in various countries, including Canada, the US, UK, India, and New Zealand, have reported widespread disruptions in Starlink service. In Aotearoa New Zealand, the outage has impacted numerous households and businesses — including this writer, who had to relocate to a friend’s home to work due to the loss of internet!!
Company Response: SpaceX confirmed the outage on its website, stating, “Starlink is currently experiencing a service outage. Our team is investigating,” and later added that they are “actively implementing a solution.”
User Impact: Reports from users indicate that the outage has affected both residential and commercial users, with some experiencing total blackouts and others facing intermittent connectivity issues.
Elon Musk’s Statement: Elon Musk, CEO of SpaceX, responded to the outage on social media, stating, “Service will be restored shortly. Sorry for the outage. SpaceX will remedy root cause to ensure it doesn’t happen again.”