Here’s your reminder to be vigilant and keep an eye out for online scams

Always question uninvited approaches in case it is a scam. Instead, contact the company directly using a known email or phone number.

Don’t assume an email or phone call is authentic – just because someone knows your basic details (name and address, or mother’s maiden name) it doesn’t mean they are genuine.

A genuine bank or organisation will never contact you to ask for your PIN, password or to move money to another account.

Never click on a link in an unexpected email or text – you could be giving access to your personal and financial details.

Cryptocurrency scams are becoming more common – use these tips and do your research before getting involved.

Identity scams can happen online too. Make sure you protect your personal information and make sure anyone asking for personal information online is legitimate.

Don’t be rushed into making a decision or financial transaction on the spot – a genuine bank or trusted organisation would never do this.

Listen to your instincts – if something feels wrong then it generally is.

If you believe you are the victim of a scam you can contact Police and report the matter via 105 either by phone or online at www.police.govt.nz/use-105. For scams involving your bank or other organisation, please report it to them too.

Visit www.scamwatch.govt.nz for more information on how you can prevent yourself, family and friends from being scammed.