Just in time for the busy summer season, Hato Hone St John has introduced paid ambulance staff in Mangawhai, marking a significant enhancement to its emergency response capability in the Kaipara District.

From 24 November, two paramedics and two emergency medical assistants (EMAs) will begin duty from the town’s ambulance station, crewing an ambulance between 8am and 8pm, seven days a week. The existing team of dedicated volunteers will continue to staff the first response unit (FRU) overnight, from

8pm to 8am, as well as providing an additional resource during the day when available.

A new ambulance, donated by the estate of a local resident, who wishes to remain anonymous, has also begun service in the town.

A special ceremony was held at Mangawhai station on Monday morning (24 November) to celebrate and welcome the new staff.

The development is driven by substantial population growth in Mangawhai and rising demand for ambulance services. Adding paid staff along with a transporting ambulance is expected to improve both response times and patient outcomes in the township and neighbouring communities.

Hato Hone St John Area Operations Manager - Rodney, Travis Slattery, says the organisation has been working closely with key stakeholders for some time to secure funding for the new positions.

“Currently, our ambulance service in Mangawhai relies on a highly valued group of volunteers. These new paid roles will help ensure coverage during peak times - especially when many of our volunteers are at work or have limited availability.”

Data from similar resourcing increases by Hato Hone St John demonstrate clear benefits for the community, including faster response times, improved cardiac arrest survival rates, and overall better patient outcomes.

“By staggering shift times across Mangawhai and neighbouring stations, we also expect to strengthen resilience across North Rodney, while reducing workload and overtime for a broader group of staff.

“Our volunteers will continue to play a vital role and will have the opportunity to work alongside paramedics who will help enhance their learning and development. Introducing full-time paid staff will not only reduce volunteer workload but also support their personal growth and preserve the strong sense of community service that defines our volunteers,” Mr Slattery says.

Mangawhai currently boasts 30 passionate and dedicated volunteers.

Hato Hone St John deeply appreciates the longstanding support of Mangawhai residents, which has been pivotal to the latest development.

“The Mangawhai community has shown unwavering support over the years, playing a vital role in fundraising for essential equipment, vehicles, and the Mangawhai ambulance station, as well as through strong patronage of our local retail store,” Mr Slattery says.